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  • Intercom logoIntercom logo

Slack + Intercom Integrations

How to connect Slack + Intercom

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  • Slack triggers, actions, and search
    New Public Message Posted Anywhere
    Triggers when a new message is posted to any public channel.
    Trigger
    Instant
  • Slack triggers, actions, and search
    New Channel
    Triggers whenever a new #channel is created.
    Trigger
    Instant
  • Slack triggers, actions, and search
    New Message Posted to Channel
    Triggers when a new message is posted to a specific #channel you choose.
    Trigger
    Instant
  • Slack triggers, actions, and search
    New Team Custom Emoji
    Triggers when a custom emoji has been added to a team.
    Trigger
    Instant
  • Slack triggers, actions, and search
    New File
    Triggers when a new file is uploaded to your workspace.
    Trigger
    Instant
  • Slack triggers, actions, and search
    New Mention
    Triggers when a username or highlight word is mentioned in a public #channel.
    Trigger
    Instant
  • Slack triggers, actions, and search
    New Message Posted to Private Channel
    Triggers when a new message is posted to a specific #private-channel or multi-dm.
    Trigger
    Instant
  • Slack triggers, actions, and search
    New Pushed Message
    Triggers when you click the "Push to Zapier" button from a message in Slack.
    Trigger
    Instant
  • Slack

    Triggers when a reaction (aka reactji) is added to a message in a public #channel.

    Instant

    Trigger

  • Slack

    Triggers when you save a message.

    Instant

    Trigger

  • Slack

    Triggers when a new Slack user is created / first joins your org.

    Instant

    Trigger

  • Slack

    Adds a reminder for yourself or a teammate, just like the

    Scheduled

    Action

  • Slack

    Invite an existing User to an existing Channel. You must be a member of the channel to invite someone to it.

    Scheduled

    Action

  • Slack

    Post a new message to a specific #channel you choose. Can also schedule a message for later.

    Scheduled

    Action

  • Slack

    Send a direct message to a user or yourself from the Slackbot. Can also schedule a message for later.

    Scheduled

    Action

  • Slack

    Creates a new channel.

    Scheduled

    Action

  • Slack

    Post a new message to a private channel you choose. Can also schedule a message for later.

    Scheduled

    Action

  • Slack

    Sets the topic on a selected channel.

    Scheduled

    Action

  • Slack

    Update basic profile fields such as name or title

    Scheduled

    Action

  • Slack

    Sets your Slack status to the given text and emoji.

    Scheduled

    Action

  • Slack

    Finds a Slack message using the Slack Search feature.

    Scheduled

    Action

  • Slack

    Finds a user by matching against their email instead of their username.

    Scheduled

    Action

  • Slack

    Finds a user by their ID.

    Scheduled

    Action

  • Slack

    Finds a user by matching against their real name instead of their username.

    Scheduled

    Action

  • Slack

    Finds a user by their username.

    Scheduled

    Action

  • Intercom

    Triggers when a Lead enters an email address.

    Instant

    Trigger

  • Intercom

    Triggers when a lead converts to a user.

    Instant

    Trigger

  • Intercom

    Triggers when a new Lead is created.

    Instant

    Trigger

  • Intercom

    Triggers when a lead is tagged.

    Instant

    Trigger

  • Intercom

    Triggers when a new tag is added to a conversation in Intercom.

    Instant

    Trigger

  • Intercom

    Triggers when a new conversation is created by a user in Intercom.

    Instant

    Trigger

  • Intercom

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

    Instant

    Trigger

  • Intercom

    Triggers when a new Company is created.

    Instant

    Trigger

  • Intercom

    Triggers when a new user is created.

    Instant

    Trigger

  • Intercom

    Triggers when a user is tagged.

    Instant

    Trigger

  • Intercom

    Triggers when a user unsubscribes from Intercom.io emails.

    Instant

    Trigger

  • Intercom

    Add a note to a user.

    Scheduled

    Action

  • Intercom

    Tags a user with an event that occurred.

    Scheduled

    Action

  • Intercom

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

    Scheduled

    Action

  • Intercom

    Attach or remove a tag from a specific company.

    Scheduled

    Action

  • Intercom

    Attach or remove a tag on a specific lead.

    Scheduled

    Action

  • Intercom

    Attach or remove a tag on a specific user.

    Scheduled

    Action

  • Intercom

    Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.

    Scheduled

    Action

  • Intercom

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

    Scheduled

    Action

  • Intercom

    Update a user within Intercom given their e-mail address.

    Scheduled

    Action

  • Intercom

    Creates a new user in your Intercom app.

    Scheduled

    Action

  • Intercom

    Finds an existing company.

    Scheduled

    Action

  • Intercom

    Finds an existing Lead.

    Scheduled

    Action

  • Intercom

    Finds an existing user.

    Scheduled

    Action

  • Intercom

    Find or Create Company

    Scheduled

    Action

  • Intercom

    Find or Create Company

    Scheduled

    Action

  • Intercom

    Find or Create Lead

    Scheduled

    Action

How Slack + Intercom Integrations Work

  1. Step 1: Authenticate Slack and Intercom.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.

Slack Tutorials

slack logo
slack logo

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
Learn more

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intercom logo
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About Intercom

Intercom is a customer communication platform that enables targeted communication with customers on your website, inside your web and mobile apps, and by email.

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